Nencini Sport allows free return and exchange to the following conditions:
* Products must be undamaged and must not show any use or wear sign.
* If the product comes in a specific box or package, the same package must be used to re-insert merchandise.
* Any food or drink must be unopened and sealed.
* The return shipment has to occur within 30 days of the original date of delivery.
* In the case of products with vendor labels / tags, they must not be removed or damaged.
If the products fit the above-written conditions, you can contact our Customer Service via email at firstname.lastname@example.org, including in the text order number, products you wish to exchange, address and pick-up date.
For orders with customization, the payment via cash on delivery, the exchange of the goods and the right of return are NOT avaliable.