Nencini Sport allows free return and exchange to the following conditions:
Products must be undamaged and must not show any use or wear sign.
If the product comes in a specific box or package, the same package must be used to re-insert merchandise.
Any food or drink must be unopened and sealed.
The return shipment has to occur within 30 days of the original date of delivery.
If the products fit the above-written conditions, you can contact our Customer Service via email at firstname.lastname@example.org, including in the text order number, products you wish to exchange, address and pick-up date.
For orders with customization, the payment via cash on delivery, the exchange of the goods and the right of return are NOT avaliable.