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For all the orders inferior to € 100,00, the shipment expenses are € 7.75.
For the amounts up to 100,00€, the delivery is free in all national territory.
NB: for the orders from abroad, click here to view conditions
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The shipment of the goods, from our shop, is generally sent the day after the reception of the order or the same day.
Sometimes the finding of some articles could dalay the shipment delay of a additional day. When the goods are sent, the delivery comes carried out in 48/72 hours in all Italy by TNT Traco or Bartolini spa express courier
NB: For foreign orders the payment that we accept is only Anticipated Banking Discount and the transport expenses are established before the on-line shopping with the demanding of a estimate of expense click here to view conditions
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The national messengers deliver to the civic number and not to the piano.It's possible however to ask an estimate of expense for the delivery to the plan (facchinaggio) sending a mail to info@nencinisport.it
The messengers are not kept to call for fixing an appointment if not in exceptional cases or if expressly in demand to the branch of competence.
The schedules in which it delivers the messenger are to discretion of the driver of zone and of as he/she prefers to organize his/her own turn of today's deliveries.
If there was no anybody in the house the messenger it is kept to leave a notice of passage with a telephone number to recall for fixing one it redelivers.
click here to view conditions
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Nencini Sport recognizes the right of previewed recess like from the enforced norm. The useful term for the recess is 10 gg like it is established for law.
Before this date, the customer has to send a written and signed communication with letter registered letter to:
To the attention of the Unit Internet c/o Nencini Sport spa, via Ciolli 9/11, 50041 Calenzano (FLORENCE). In the letter he has to indicate the banking coordinates (name of the bank, name of the agency, code ABI, code CAB, account number) where the customer wishes to receive the credit of the sum supported for the purchase of the given back goods.
The letter can be also sended by fax to the number 055/8876023. With the shipment of the letter, the customer has to send, by courier, to the goods, arranging it in packs adapted as to guarantee of integrity of the goods during the transport. Such I pack, like for the written communication, must be sended before 10 days from the reception of the acquired goods, to the same address indicated over for the shipment of the letter registered letter. Before 20 days from the reception of the letter registered letter and the goods, the Nencini Sport spa will carry out the discount of credit for the exact amount that the customer has poured for the purchase of the tidy goods (comprised eventual shipment expenses) on the banking coordinates communicates to us from the customer. The only expense that the customer must support therefore, in order to take advantage itself of the recess right, is the shipping cost for the shipment of the letter registered letter and expenses of transport of the courier for the shipment of the goods to our center.
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For the orders in Italy they are accepted the following modalities of payment: * Credit card pertaining to VISA, MASTERCARD, DINERS CLUB and American Express circuits. The system of payment through credit card is guaranteed from Infogroup, through a protocol with cryptography SSL 128 bit, Verisign certificate. The withdrawal of money of the amount, happens exclusively after the control of the order, the invoicing and the shipment of this last one. * Mark (cash or with personal check intestate to Nencini Sport spa) at the moment of the reception of the goods, directly to the Express Courier. For the orders with shipment abroad it is only concurred the Anticipated Banking Discount. Financing On Line to Rate Zero.
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Sure, we accept also orders by e-mail (acquisti@nencinisport.it) or telephone (055-8825223) or fax (055-8876023). Back To Top
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Not all the articles in sale online are present in the points sale and viceversa. In any case, to be sure, you can contact our service attendance to the number 055-8825223.
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Yes, all the price are with iva.
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Usually, the on-line prices are lower than which one regarding in the traditional points sale. In occasion of promotional sales, the prices of the store can as the on line sale (and never inferior).
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If you want to make an order but you have some difficulties with connection or server, you can however order what you desires.
It sends a mail to us to the address acquisti@nencinisport.it with the indication of the articles that you want to buy (code, ransom, amount, preferred, address for the delivery, number of telephone), we will forward the order giving you our confirmation by mail or telephone.
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Buying ski and/or attacks on-line, you can take advantage of free
assembly in one of our sale points.
In the point sale you have to show the recept or the invoice that is
delivered with the goods.
If you want to know our sale points, click here.
If you live far from our sale points, send us a mail (immediately
after the order) to info@nencinisport.it with the following data:
- the measure of the ski shoes in milimeter
- weight
- sking ability (beginner, tourism, grand tourism, contest)
We will supply the assembly of ski and attacks and we will send you all at home.
ALL IS FREE!
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Generally the average/low price are already supplies of ropes while
the average/high price one haven' t them in equipment.
This happens because, generally, the customer who buys a professional
raquet has some particular requirements, he wants to choose the
tension, the thickness and the material of the rope, marks it, etc If
you decide to acquire on-line an raquet unprovided of rope, you can
use the service of incordatura in the our nearest points sale. Enough
to o in a point sale and to show they meet it treasurer or the
accompanying invoice, that he comes delivered with to the goods.
In the point sale you have to show the recept or the invoice that is
delivered with the goods.
If you want to know our sale points, click here. Back To Top
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The assembly of the sport equipments are paid of the customer. For
private/public office, sport associations and society that also want
the assembly of the tools, it is necessary to send us, a mail to the
address preventivi@nencinisport.it or by fax to the number
055-8825223, where you demand an estimate with all the data of the
reference zone.
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Sure, if you cancelled the order in reasonable limits of time. You can
contact timely our Help Desk by mail to the address
info@nencinisport.it or by telephone to the number 055-8825223.
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If you receive more notifications of purchase the reason it could
happen because You clicked many times on the confirmation button.
However, you immediately have to contacts us by mail to the address
info@nencinisport.it or the number of telephone 055-8825223 in order
to cancell the undesired orders.
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The risks are practically null; the data of your credit card (n° and
date of due) because they don't remain on our server but they come
directly in crittografato way to Sure Server (SSL) of our Bank "Cassa
di Risparmio di Pistoia e Pescia". Back To Top
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Nencini Sport send over all the world by BARTOLINI courier or
sometimes by CAI POST.
NB: For foreign orders the payment is only in Anticipated Banking
Discount or in Credit card.
In order to control transport expenses here clicca:
http://www.nencinisport.it/update14/shippingcost.php
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It is not possible to order directly on-line for extra-CEE shipments,
because it is necessary to demand a estimate for the transport costs.
Before it is necessary to send a mail to the address
acquisti@nencinisport.it specifying the place of the delivery of the
goods (Nation, Province, City) and the articles that you want to
acquire. Soon we will send a estimate of expense to the address email.
In order to confirm the estimate you have to send a mail to the
address acquisti@nencinisport.it communicating that the estimate has
been accepted and to proceed to carry out a banking discount intestate
to Nencini Sport spa to coordinated following:
Monte dei paschi di Siena Ag.Calenzano
Iban Code: IT 59 X 01030 37760 000001346661
Swift Code: PASCITM1K92
When we will receive the payment, we will immediately send the goods,
to the specific shipment address.
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For the shipments in the Cee country, the I.V.A. (in the measure of
20%,) is already included in the invoice and it is paid from the
customer. The shipment out of the Cee country is without taxes.
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For all type of problem you can contact our customers service
attendance by telephoning to number 055-8826000 or to our info-line
055-8825223 asking for
Massimiliano Gatto (Responsabile sito internet), oppure di Alberto
Padovani (Responsabile Tecnico del sito), oppure di Fulvio Prosperi
(Responsabile amministrativo del sito).
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When the courier deliver the goods you have to verify:
1) That the package is integral, not damaged neither bathed and
however in compliance with the characteristic standards of a package;
2) That the number of the necks (number of packages) indicated on
transport documents is correspondent to the number of necks
effectively delivered;
N.B.: Eventual contestation must immediately be comunicated to the
carrier; in lack of these, the product is considered delivered
correctly; all the documents contained in the appropriate pocket
applied outside of the package have to be conserved
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All the products you acquire, enjoy the official guarantee of the
producer; For law, the duration of the guarantee, is of 24 months .In
order to make to be worth the guarantee it is necessary to conserve
the accompanying invoice, that the courer give you with the package,
and address to our customers service attendance to the 055.88.26.000
number or by mail to info@nencinisport.it. In alternative you can
directly go to the nerarest the attendance center of the producer of
the article; you will have use of the substitution or the free repair. Back To Top
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You can be a claim with the claim module: click here in order to
unload it . (in format pdf - it is necessary to have Adobe Acrobat
Reader installed. clicca in order to unload it here). When you will
compiled and send the module of claim (by mail to the address
info@nencinisport.it or by fax to the number 055.88.77.8828, theNencini Sport S.P.A. will take in management the claim within and
beyond 10 days from the reception of the indicated module over and
will not contact the customer. You can also make a claim by telephone
to 055-8877882 asking for
Massimiliano Gatto (Responsabile sito internet), oppure di Alberto
Padovani (Responsabile Tecnico del sito), oppure di Fulvio Prosperi
(Responsabile amministrativo del sito). Back To Top
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When you carry out a purchase, the customer can choose if he wants to
receive a receipt or the accompanying invoice. In the event that he
chooses the accompanying invoice, the customer can specify the data.
In the event of emission of receipt and of accompanying invoice,
theese are inserted in an envelope sluice and are sent united the
goods in the appropriate classified space to transport documents.
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Some problems of visualization/navigation can be met if it is
approached pages, various from the Home Page, previously saved in
Bookmarks. You have to be sure to have activated cookies and
level of protection is not excessive high.
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Nencini Sports concurs to carry out the change
of the goods acquired to conditions: - The goods does not have to bebroken off/deteriotated and in any case it does not have to give
caused signs of usury from I use. - In case of material supplied of appropriate I pack (envelope/scato it etc), such I pack must be used
in order river-to insert the goods. - In case of alimentary products (flaconi, jars, envelopes etc) do not have are opened.
- It hasn't to be passed more than 5 days from the date of reception of the
goods.
If the goods corresponds to the indicated norms over, in order to carry out the change it is necessary to contact our Customer Service to the nr. 055.8825223 2 (or for email to didio@nencinisport.it) communicating the references of the Vs. order, articles to change, the address, the date and d eventual preferences of timetable, in order to carry out the withdrawal of the goods to replace. The courier that will carry out the change, will contextually deliver and withdraw the neck near the agreed address. Shipment expenses are to cargo of the customer.
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If for extraordinary reasons, at the moment of the reception of the order, or more some articles are not available, Nencini Sport S.P.A. within 2 days from the reception of the order will contact the customer by telephone informing it on eventual greater times of wait for retriving the wished article and/or will propose the customer or more articles that, in terms of relationship quality/price, are equivalents to those ordered by customer. If the customer accepts the substitutive product but, in the terms previewed from the recess right you see appropriate voice in the FAQ), he does not like it , the Nencini Sport S.P.A. will support all relative expenses to the restitution of the substitutive article.
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POWER BALANCE WRISTBAND SILICONE color Black/White
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